Originally Posted by
cmn.jcs
Now United is claiming that there's no availability on the AS flights that they booked my dad and sister on. I talked to AS and they said they just need the tickets reissued. I've got the confirmation number and itinerary open on the AS website, and everything seems good to go. Is it possible that even with this, there truly are no seats on the AS flights, or is someone blowing some smoke?
You need to be all over UA. They need to reticket and push that ticket to AS. Until you see an actual e-ticket # (not a confirmation #) for AS, you haven't been ticketed and either won't be issued a BP or won't be able to board.
It's a common screw-up by non-alliance carriers and you really need to be all over them to force the reticketing. Ask to stay on hold until they can get back on and confirm that the ticket has been reissued.