Originally Posted by
welch9
did you receive any sort of email to confirm the amount you were going to receive back?. I did receive an email from KLM to tell me that i will receive an email like this but alas nothing has still arrived
My holiday insurance will cover the difference but they need an official breakdown as noted above of what I will get back from klm.
Yes. Something like this:
Hierbij laten wij u graag weten dat het restitutiebedrag voor onderstaande tickets naar uw rekening zal worden overgemaakt:
Ticket-/PNR-nr. Restitutiebedrag Administratiekosten Reden van restitutie Opmerkingen bij berekening
**** **** **** ***** Restitutie volgens tariefsvoorwaarden.
Totaal te vergoeden bedrag: EUR ****
Met vriendelijke groet,
KLM Royal Dutch Airlines