Originally Posted by
emcampbe
Sorry, but UA is not a restaurant. Try your luck with DL, AA, or whoever else, but they are not going to be any better in being able to tell you the food ingredients. Perhaps a top-tier Asian airline might be able to tell you this, but even then, I'm not so sure.
If someone has specific allergies, the best thing to do is to either order a special meal that satisfies those requirements (when available), or bring something from onboard yourself that you know will work for you.
I'm not arguing they're required to, and I recognize that other US carriers don't do it either. But it would be a great customer service and frankly not that hard to implement. They outsource the food prep anyway, and the menu items are developed by chefs from well-known restaurants which have to do this all the time. Just require the meal vendor to put an ingredient card in the meal packet so we know what's there, that's all. ORD-SIN is a 21 hour journey, and if you are paying for business or first class it doesn't seem too much to ask. Might even help them sell more seats toward the front, by providing a change that people with food allergies would like. We fly a lot and we would choose an airline premium cabin that does this over airlines that didn't even if it cost us more.