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Old Aug 16, 2012 | 1:30 am
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Zol
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Originally Posted by NG09
Hi Everyone,

I am having trouble changing my return date from mauritus to London Gatwick.

I booked a fully flex ticket and was under the impression that date changes are possible subject to seat availability. (See below)

I rang emirates in mauritus and was told that I booked a flex in different class of seats and therefore any changes for an economy seat will cost me £300.

Surely this cannot be right? How is this fair? The reason i ever booked flex was for the miles but also due to the fact that I was always under the impression that date changes cost the usual £75.

I really need to change my date for tonight or tomorrow, any advice would be greatly appreciated.

Thanks!

What is a ‘Skywards Saver’ fare?
A 'Skywards Saver' fare is any Emirates fare with either:
(a) eligibility restrictions (such as students; seniors; companions; etc)

(b) a limited sales period.(''must purchase by'' date)

(c) limited seat availability and restrictive conditions (such as change fees; min/max stay; flight restrictions or advance purchase)

All fares sold by other airlines, partly flown on Emirates, also fall into this category.
What are the earning fare types?
What is a ‘Skywards Flex’ fare?
A Skywards Flex fare is any Emirates fare with none of the above restrictions, i.e. no eligibility or purchase restrictions.
Hi NG09, welcome to FT

The whole Skywards flex/saver only affects your earning of miles and is not directly linked to your fare conditions.

You need to have a look at your fare conditions to determine what the date change fees are. Another point to note is if the fare bucket you are booked into is not available and you need to be move into a higher fare bucket, the fare will increase accordingly. However, we can't determine what that amount is without knowing your booking details
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