Originally Posted by
sbtinme
Fair enough, but I'm unaware of this scenario ever playing out on FT before and I've been around here a little while as have you. Am I forgetting a number of other incidents?
It's just that I think this happens about 0.0000000000000001% of the time and when it occurs, I suspect that hotels were already prepared to make appropriate gestures.
Hardly. The "appropriate gesture" was "pay us 3K/night or chance no lounge."
I guess a better way would be "We are going to be busy, and you will be guaranteed breakfast, however, if you want the lounge benefit you are guaranteed in the plat benefits, please pay us 3K points/night". Wait, that one stinks too.
If it smells like a rat....if it looks like a rat......it..is...a...rat.
to the hotel, the appologisits, and SPG for NOT having a tighter leash on its hotels.