Originally Posted by
Starwood Lurker
File a formal complaint with Corporate Customer Service and I would be very surprised if the Suite Night Award(s) were not returned to your account.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
William,
I dont think one wants the SNA to be returned, If I successfully redeem one I expect to get the room I requested. I mean whats the good use of it if it cant be used?