Originally Posted by
Starwood Lurker II
Hmmm.. I would direct him to reach out to Corporate Care regarding this actually.
Not sure if William agrees.
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Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Absolutely. Please use Corporate Customer Service for first-line service recovery. If that fails for some reason, then Thyetus, Christina, and I are available to consult regarding the next step in the process, if that becomes necessary.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]