Originally Posted by
Statustraveler
I have maintained Platinum status with Starwood for the past several years and now feeling very let down

Originally Posted by
LovetoTravel83
I don't think Starwood has anything to do with it, it's the property with the problem not Starwood. I'm certain this happens in some hotels in other chains.
Don't blame Starwood, -- you don't really think that this is the corporate standard, do you? There are always rogue properties which try to cut corners. Witness the endless FT discussions about properties not providing PLT upgrades when there are standard suites showing available on SPG.com.