I have seen a few people who are questioning Volumebuy and the people who are singing its praises.

I am not a veteran poster, but if you look at my previous posts you can tell I am not an employee of any of these companies.

Having said that, I just had one of the most pleasant customer service experiences I have ever had with Jeff from Volumebuy. I called because I needed to combine a few friends orders and have them all sent to me so I could buy all of our tickets as one. Jeff worked with me and made sure everything was correct as well as spending some time explaining some things about the certificates.

The main reason he said American is willing to sell them at this price is to stir more interest in their airline. American, not to mention many of the other airlines, have seen plenty of bad press in the last few months. I never thought of it from this perspective, but it makes sense.

Jeff is one of the workers that has been with the company from day 1, so if any of you have any doubts, give him a call and he will clear things up.

I appreciate everyone that bought the last round of $50 vouchers that helped me buy a $535 DFW-Key West ticket for $400.