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Thread: Changing an award res: How to make sure the CSR doesn't screw it up?
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Old Aug 12, 2012 | 4:17 pm
  #8  
seattleBH
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Join Date: Dec 2004
Location: ILM
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Posts: 445
Agree with that. I don't know where 1k calls are getting routed these days, but i would try hard to find a pre merger CO agent based in SLC, or one of the home agents (most of whom I think report to SLC, but live in DEN. SLC has never let me down.
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