Originally Posted by
JFKSFOLAX_friend
Wow, you really are having problems lately.
And, "growing pains here as this property matures"? I've stayed here for years and have never had a single problem. My suite upgrade percentage is close to 100%. And, I've never had to even ask.
(By the way, the Chambers and W are run by the same management company.)
I realize that--it's possible the person manning the FD was just new. Also this was shortly after the breakfast benefit was added earlier this year so it's possible that's why they weren't familiar with it yet. Not faulting the property--they straightened things out easily enough.