FlyerTalk Forums - View Single Post - mixed carrier itinerary, 1st leg delayed, i miss avios award flight, no points return

Aug 12, 2012 | 10:53 am

#6

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Quote:

Originally Posted by itsmeitisss

Not to sound harsh, but I'd say that you were fortunate to get back at all from ATL ... You could easily have ended up completely stranded in ORD.

Quote:

Originally Posted by FlyingDentist

Yes, exactly. You are fortunate that you got home without a lot of hassle or delay. From what you say, DL behaved in a very reasonable way.

Exactly.

The way to look at it is this: Suppose the OP had an AA ticket from XXX to DFW to ORD and then an Avios ticket for travel on AA from ORD to YYY. The XXX-DFW-ORD trip goes pear-shaped, and AA rebooks the OP direct from DFW to YYY to avoid stranding him at ORD. I doubt that many would have the chutzpah to ask for a refund of the Avios for the ORD-YYY ticket.

What DL has done here is, in substance, no different - the OP should be thanking his lucky stars rather taking a technical view and demanding a refund (which, on a technical view, is not available).

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