FlyerTalk Forums - View Single Post - Changing an award res: How to make sure the CSR doesn't screw it up?
Thread: Changing an award res: How to make sure the CSR doesn't screw it up?
View Single Post
Old Aug 11, 2012 | 9:17 pm
  #2  
MSPpete
 
Join Date: Aug 2009
Location: MSP
Programs: DL Silver, UA Silver, AMX Plat, Carlson Gold, SPG Gold
Posts: 188
I keep them on the line until I see the change online AND receive the confirmation email. Takes all of one minute. Have caught errors and had them corrected right away.
MSPpete is offline  
Reply