Originally Posted by
DianeDakota
According to the OP they did rebook her that night on the next flight out which was 12 hours later. As far as the other passengers in line not even being waited on, I find that unbelievable they would just shut down like that. I've never heard of such a thing.
Also don't other airlines have "scan at a kiosk" if your flight is delayed to get new flights? The other pax could have also called on the phone for reservations, but NO WAY do I believe that the GA's are going to walk away with 100 people in line that need to be rebooked.
This whole story seems very unlikely. She could have gotten food with a charge card at the restaurants, the vending machines take dollars, you do not need change.