Have completed a few stays here this summer so thought I would write down my impressions.

First, this hotel still seems to have some confusion about SPG benefits--on more than a few stays I had to get a manger involved for upgrades (front desk was straight forward about availability but seemed to think that plats had to use points for standard suite upgrades) and there was major confusion about the breakfast amenity (was originally told it was a $60 credit at Manny's, was then told it was only $30 per person and was finally informed that it actually just consisted of some juice, coffee and rolls). Other than that though the staff is competent and efficient; there just seem to be some growing pains here as this property matures.


Rooms are nice. They certainly aren't the best W rooms I've stayed in (Boston/South Beach) but they're adequate and the suites on the upper floors have great views of the city. I highly recommend Manny's for breakfast--you can escape with a $20 tab and they have awesome bloody marys.

Overall I would return (I'm not deterred by the bees which incidentally are used to produce the platinum welcome gift--locally (very locally) sourced honey), though all things being equal I think Hotel Ivy is a better bet.