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Thread: (Slightly OT) How an airline's customers can benefit from Social Media for CS.
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Old Aug 11, 2012 | 3:26 pm
  #208  
BizFlyin
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Originally Posted by HIDDY
Why not just use the phone?

If you wanted a quick answer you certainly wouldn't use email.
I can think of a huge number of reasons, but do you actually want a list, or are you trying to miss the point on purpose?
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