FlyerTalk Forums - View Single Post - Is leaving passengers stranded UA policy?
Old Aug 11, 2012 | 1:12 pm
  #27  
garykung
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Originally Posted by sokolov
All airlines for flights departing in the European Union, plus all Europen Union registered airlines for flights departing from elsewhere but with a destination in the European Union.
Fortunately you are wrong. Otherwise, all European airlines will go bankrupt.

EC261/2004 specifically mentions "extraordinary circumstances" includes "meteorological conditions incompatible with the operation of the flight concerned" in the Preamble - Section 14.

Originally Posted by mikew99
Wow, I see a lot of "blame the victim" going on in this thread.
To be honest (and not to blame pmCO), the GA's attitude was questionable. There is room for improvement for sure.

But the key is - during WX, passengers are only entitled for rebooking, rerouting and cancellation without penalty.

OP's friend was definitely the victim. But what she should blame the sky, not UA. Bottom line - it is not UA's fault to delay the flights due to WX.

Last edited by garykung; Aug 11, 2012 at 1:17 pm
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