FlyerTalk Forums - View Single Post - (Slightly OT) How an airline's customers can benefit from Social Media for CS.
Old Aug 11, 2012 | 11:16 am
  #200  
BizFlyin
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Originally Posted by shorthauldad
Great. When worldwide social media use has reached 50% of the people who already have email try that argument and it might be a bit more realistic! NB: All these social media users have email accounts as well...
Erm, nearly a billion people use facebook. So even by your own measure...

Anyway, the argument doesn't make much sense. Everyone has a mailing address, vastly more people than use email. Does that make snail mail a superior medium? Hardly.

Last edited by BizFlyin; Aug 11, 2012 at 11:25 am
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