Originally Posted by MNManInKen

I'm not sure anyone other than some BA insiders (who are not going to tell) knows how revenue management works, but I quite understand where you come from.

I remember once booking in ET in a rush, where I wanted CE, and not being offered a reasonable upgrade fee at any stage. At T-72 I called the Silver line who initially said there should be an offer, only to come back and say they could only sell me a whole new ticket at a silly price.

When I got to the airport, there were no last minute upgrades uploaded to the system either, clearly to the bemusement of the agent.

On the plane, CE was mostly empty! So, despite me having tried on numerous occasions to push more money to BA, they ended up getting none and flying CE mostly empty (I think there were only 3 people in CE on that flight).