Hmm. This is what I expected. I guess it might cost an extra 90 euros.
However, I wonder if SAS is more flexible if it's their own flights. Maybe they feel that they have to follow the letter of the law and collect the money for a partner airline and Estonian is not in *A anyway? But it appears that they use Eurobonus, so never mind.
Originally Posted by
ranskis
I am SK*G and had 1 bag of 32kg to checkin on OV M flight CPH TLL (allowance: 2x23 kg). Check in by SAS. They forced me to repack. I have nothing against the agent that follows the rules... but when a manager came and confirmed I would not be able to check one bag over 23 kg without extra fee, I was really pissed. Employees are there to apply the rules, managers are there to make sure everything is fine and use common sense in cases like that.
Result: SAS/OV did not get any extra cent from me, I checked in an additional small bag, I made a mess at the understaffed Gold/Business area (nice for those in line!) I was wearing several sweaters and winter jacket in summer time to fill up the overhead bins (nice for security agents and fellow passengers).
This has happened to me once in OTP flying OS (I am also Senator with them) but never at FRA/MUC flying LH where it was more like "yes, your luggage is overweight but since you have one piece and you are Senator, no problem". Also happened with AF a few times.
The way airlines behave with their "gold" customers makes me feel closer to fly low cost more often rather than sticking to "full service" airlines that behave more like low cost carriers, except for the fares of course!