Originally Posted by
CDKing
I received the following on my facebook complaint:
I spoke with Rick Rasmussen (Director Loyalty Marketing) this morning about your first post... We have a very clear policy that we do not sell paid upgrades to anyone if there is an MVP, MVP Gold or MVP Gold 75k traveling on a paid ticket waiting for a First Class upgrade. We upgrade all elite customers on revenue tickets before we will sell any paid upgrades.
^Indeed. Since U space is required for the above, then hence U space would have to be required for paid upgrades.
So, other than making Award ticket upgrades for elites complimentary and moving up SDC to T-24, what is the big deal on this one? Are those the only two issues folks see with this?