FlyerTalk Forums - View Single Post - AF has improved, but still not won me back (feedback over across several flights)
Old Aug 9, 2012 | 12:17 am
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San Gottardo
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Originally Posted by nicolas75
I am not quite sure I would be happy to find some children in La Première lounge (and even worse in La Première cabin).
Thank you for reminding me. I have forgotten one important point, which I hope AF will get as a feedback as well. They are absolutely superb with children, both on board (in *all* classes) but also in the lounges (2F, 2E are the ones that I have tried with kids). I am sometimes jealous how much attention they get.

And I also appreciate that on two occasions AF delayed departure for a couple of minutes to disembark passengers who misbehaved. That is good for my comfort and my safety. Although I suspect that the offloaded passengers were adults. I applaud that Air France has a policy to determine nuisance by demonstrated behaviour (noise, aggression of others, intoxication) rather than by age of its customers.

So ^^^ for AF having the most child-welcoming employees. If now they could only implement overbooking protection for entire families and also copy DXB's idea of providing strollers at the gates when arriving, that would be even more fantastic.

On the contrary, if a means was found to avoid nuisance from people talking loudly on their phones, having a party in the lounge (a bunch of nouveaux riche Eastern Europeans and your quiet lounge may feel like a pub), etc. I'd welcome it.

Last edited by San Gottardo; Aug 9, 2012 at 1:20 am
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