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Old Aug 8, 2012 | 3:55 pm
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k374
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Counter closed policy?

I was reading this complaint about Tiger airways' policy of closing their check-in counters 45 mins prior to departure...

https://www.uvent.com.au/Vents/Details/70

Is this the norm? What if you reach the queue with 90 mins to spare and it takes 46 mins to reach the counter as the queue is moving at a snail's pace? It seems quite ridiculous.

I can understand closing off the queue itself but not refusing to check in passengers already queued up from a long time before the 45 minute window...
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