Originally Posted by
dan1431
Either way I advised my cousin to call EXPEDIA and see what is up.
My cousin called EXPEDIA and spoke with an outsourced call center employee who apparently said, "that since he (my cousin) is an American he is free to fly wherever he wants", which did not exactly answer my cousins question.
He pressed the outsourced call center employee who finally put him on-hold, came back and offered him a refund since he was unable to determine if the routing was legal or not and the outsourced employee admitted it looked funny to him too.
Now my cousin needs to find a better (or at least more legal route) between EWR-CLE as currently UA wants over $600 for the route.
Dan
I wouldn't call Expedia - I would call United and ask for a supervisor to review the ticket and determine if it's approved for travel. Don't mention routing issues or cabotage - let them make a determination on their own and request the record be documented accordingly.
If UA balks at the ticket, then go back to Expedia and demand a refund