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Old Aug 8, 2012, 6:47 am
  #7  
Kesata
 
Join Date: Aug 2012
Location: Currently UK
Programs: United, Delta, Alaska
Posts: 1
Cool Petsafe from Europe, on my own in SFO!

Originally Posted by lapeter
I see that starting 3-3-12 United will adopt the same program that CA now uses for shipping pets. They will become cargo instead of checked baggage. We fly United with our two dogs twice a year from Boise to Maui. My question is being asked of people flying on CA with their pets. Do you take the dogs to another part of the airport (cargo area) and then you go to the normal counter? Also in the past from Boise to SFO it is the smaller commuter jet (CR200) and we can only put one dog in cargo (that is the max allowed) and we put the other one in cabin. At SFO we have to go to the counter and check the second dog as checked luggage to Maui. SFO to Maui all pets have to go below in the plane. Now if the second dog in SFO needs to go to another part of the airport (cargo area) we may have a problem getting there. I guess a taxi to cargo and back maybe. Almost think my wife and I will have to travel on separate days to avoid the problem. How does the CA program been working.
Originally Posted by lapeter
TIA.
When I knew we were leaving the UK, I dutifully filled out the online paperwork for United PetSafe. I received an email telling me basically, sorry we don't help when the flight originates outside of the US. Contacting Cargo at Heathrow, I was told sorry, but you can't bring your pet to the airport, you need a pet relocation company. When I contacted such a company they discovered that UA would only fly the pet to SF. For my 90 min. onward flight, I would have to break my flight and reboard my now domestic flight, and check the cat as excess baggage. Let's review: returning home from living abroad. Any guesses on how heavy my bags are? Yes! They are the international weight, not the domestic weight, so suddenly excess baggage is a very expensive proposition....UA Cargo at Heathrow is unwilling to schedule the transfer of the cat to baggage at SFO or even alert the SFO station that a live animal will be transferred to our onward domestic flight. This cat has been around the world with us, and when we previously landed at SFO, we picked up the crate in the baggage area and carried it to something like an "unusual sized" luggage bay and sent her on her way to the same home airport on the same sized plane we'll be on. But because of the UA/Continental merger the rules have changed. I cannot declare the cat as luggage or excess luggage until I arrive at SFO. So here's my question: Has anyone had a similar experience? Were you able to retrieve your pet from UA Cargo, get it to the check in counter and check the animal as baggage in under 2 hours?

Last edited by Kesata; Aug 8, 2012 at 7:21 am Reason: add'l detail
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