Originally Posted by
scottcnyc
The SYD->HNL leg was on a QF codeshare operated by Jetstar. ... Jetstar denied the award ticket which was beyond AA's control.
I doubt that JQ denied it (or that the segment was even sent to Jetstar). If any airline did, it was QF.
Others have reported being allowed to book QF-marketed flights on JQ metal for Explorer awards.