FlyerTalk Forums - View Single Post - Can starwood employees file complaints against customers?!
Old Aug 6, 2012 | 10:09 am
  #79  
chinatraderjmr
 
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,218
Originally Posted by MSPeconomist
This has happened to me at least three times at a W: the hotel preassigned a suite above their standard suite to me and several days before my arrival. It's also happened (double upgrade through upgrade to Presidential suites) at some LHW and FHR properties where I have been a repeat guest, but I can't recall having noticed it at other Starwood brands recently. It happened at a RC where I had not been a guest previously, but I presume this was a combination of FHR and Marriott Platinum Premier.
It's happening to me now @ a Westin. They pre blocked a suite for me which is NOT a suite that is part of the Platinum upgrade pool. It's a higher cat specialty suite which when they upgrade to, has nothing to do w Plat status. They upgrade high spend / regular guests. So by pre blocking this suite for me, they have taken nothing away from other Platinums
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