Why do you keep saying Marriott lost at the Freddies? They won in the Americas category:
Best Customer Service — Marriott Hotels - Marriott Rewards
Best Elite Level — Marriott Hotels - Marriott Rewards
Best Redemption Ability — Marriott Hotels - Marriott Rewards
Best Redemption Promotion — Marriott Hotels - Marriott Rewards
Program of the Year — Marriott Hotels - Marriott Rewards
Cheers.