Originally Posted by
kamiao
Hi sjs, then do you mind to share with us what have made you dump CX and switch your business to other airlines?
I was dealing with Linda Sim for a few issues - mixed feelings: on one hand she offered me something totally unexpected which I really appreciated; and on the other hand I found her insensitive (on another issue), ignorant and not helpful. I guess since you agreed to see her, it might mean you haven't given up on CX yet and would like to give them an opportunity to win you back. I guess their attitude to listen to your issues/concerns would be different too.
Well I agree with kamio. As much as I want to give bix to CX, the very out-dated regional aircraft (plus constant last minutes aircraft changed), always put it on.
I have to think very hard weather to fly direct SIN-TPE on SQ on A333 which has very comfortable Y and "advance" IFE compare to o SIN-HKG-TPE on CX. Not only the later will easily add at least 2-2.5 hours, but also SIN-HKG will have no AVOD and very lousy IFE.
So at the end I do not see why I should fly CX