Originally Posted by
Sebring
I'm curious about point #4. First of all, when I make a booking, admittedly not six months in advance, it tells me what seats have been selected for me by the computer. So even with three PNRs, that would set off alarm bells. What am I missing here?
Not sure I'm answering your question, but I booked our seats via Expedia.ca (3 people) and Aeroplan (1 person) and another Expedia.ca transaction (me). I can't quite remember being told what seats were selected for me, but I'm assuming that there weren't any because when we got to the departure gate in Vancouver, there were no seats at all for any of us.
Originally Posted by
Sebring
Secondly, if the flight was oversold, it would have been hard for the flight attendants to seat you together.
That's what I would expect as well. But the stewardess apologized to my wife and said, "we should have been able to do a better job re-seating you together" (or words to that effect); maybe the stewardess just apologized out of sympathy?
Originally Posted by
Sebring
I'm sorry about the other points, or the tone of staff, it's like other people here have said, this is one of those situations you'll will to avoid next time no matter which airline you book, and they have given some very useful tips
Yes, definitely good tips all around.