Originally Posted by
nacho
Never experienced this in a Marriott, but at IHG they always report how many point you have in your PC account.
I think it's worse that they know all your previous transactions and rates you paid on your GC - once in a FFI the FD read out how 'little' I paid in various Marriott hotels.
Starwood hotels can also see your points balance. Sometimes they mention it, sometimes they don't (and sometimes they use the balance to try to sell various services for points).