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Old Aug 1, 2012, 10:20 pm
  #57  
nerd
FlyerTalk Evangelist
 
Join Date: Jun 2002
Location: n.y.c.
Posts: 13,989
Originally Posted by Exiled in Express
Not totally e-tickets yet, or still bugs in the system. I just booked a reserved Keystone for Thanksgiving and was presented with three delivery options: e-ticket, Quick Track, Agent. I chose Quick Track and received two copies of the "THIS IS NOT A TICKET" emails stating a PDF was attached with the code, neither had any attachment.
You first get an email telling you to expect another email with an attachment. Why not just one email?

And why can't you just get a pop-up window on the website that has a printable ticket?

Why the need for two extra steps? (Render the eticket as a PDF, then generate/send an email containing the PDF as an attachment?)
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