FlyerTalk Forums - View Single Post - When does United do the upgrades
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Old Jul 31, 2012 | 11:16 pm
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channa
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Originally Posted by emcampbe
AFAIK, usually, they run at the elite upgrade windows, and then between 24 hours and 3 hours prior, it runs every time an upgrade-eligible customer (I.e) elite, checks in. That's why some report getting upgrades as they check in. On my last trip, that is what happened - checked in with a seat in economy, BP on the app came up in F.
The 3-hour EUA ending time has been gone for a while. EUA runs until checkin close.


Originally Posted by RobOnLI
However, UA is no longer using the visible "R" bucket for upgrades on their flights. This is proven in many ways - the latest and most particular to this thread - today's UA 434 (SEA-IAH) was R2 at the 24 hour mark. Flight had 19 people on the standby upgrade list, some of whom were 1K's at the top. No upgrades processed until the gate and only one seat was available because someone else either purchased a seat up front or took a bump off an earlier oversold flight.

Just because you see "R" space does not mean CPU will happen.

-RM
They are using the "R" bucket, but EUA has some logic in it that doesn't process upgrades on certain flights that fall below a certain amount of R inventory which seems to be defined by flight or market.

I don't think there's some hidden bucket as much as they have some additional logic not to release below X on certain flights.
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