Originally Posted by
AS Flyer
from what I understand it's 98%.
if 98% (and I think this is about right) were using the companion certificates to fly in coach, why did Alaska destroy its relationship with the 2% who were the most dedicated, loyal customers-who willingly paid at least one full fare first class seat every time they used a companion certificate-and who often had 2 or more VISA cards through B of A. This is the very worst kind of corporate decision. Bad for the consumer, the airline and the bank. I'm done. Canceling my 4 B of A cards this week and shifting all of my credit card business, consumer and business to Starwood Preferred AMEX where for 20k in spending, I could realize 25k Alaska miles (or a bunch of other carriers) and save $ w/its lower annual fee. This is a real pity. Alaska needs to reverse this decision.