Originally Posted by
BeantownFlyer
Hmm, I'm trying to sort through what now appears to be some combined threads. One posts suggests that a ticket purchased last month and set up for pick up (but not yet picked up) suddently becomes an e-ticket. That is not my experience, and I do not believe it is accurate.
Going on information being posted from various sources, here is my best guess on things:
If you look at your existing reservation via the iPhone App, it automatically becomes an eTicket.
If you log into Amtrak's site, pull up your reservation, you can request that they email you the QR code for eTicketing.
If you do nothing and show up at the station, you will be issued a cross between a regular ticket and an eTicket. It will be printed on regular ticket stock, but it will not have all the usual information on the current tickets.
Originally Posted by
BeantownFlyer
I had a somewhat bizzare experience when booking trips for the next few weeks - if I select train 2153 out of RTE, it is only eligible for paper tickets, but if I change the reservation to an earlier or later train it is happy to issue an e-ticket. And if I do that and change back to 2153, it deletes the e-ticket and is back to a paper ticket.
That is odd, can't explain that one at all.
Originally Posted by
BeantownFlyer
As for the question of why I think there is confusion on e-ticket refund policies, there is this information which seems to suggest an e-ticket is the same as an issued ticket (and thus subject to the only options being refund less 10% or e-voucher for future travel, and not full refund):
Again, I stress this is my educated guess! If you fail to cancel your eTicket before the train leaves the station then you get the 10% penalty. If you cancel before the train leaves, you can get a full refund; assuming other factors like special reservations that contain other conditions.
Originally Posted by
BeantownFlyer
"If you do not do this and do not board your train, your entire reservation will be canceled. If you have already started travel, failure to board any train in your reservation will cause that train and all remaining trains in your reservation to be canceled. Canceled reservations are subject to Amtrak Refund and Exchange policies. The money paid for the trip will be stored in an eVoucher that you may redeem at an Amtrak station ticket office for future travel. "
Which takes me to my final rant, which is the absurdity of them issuing an e-voucher that cannot be electronically redeemed. What exactly is electronic about that?!
To my knowledge it can also be done by phone, you don't have to visit with an agent. At present there is no way however to handle it via online system at Amtrak.com.