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Thread: Lost suitcase
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Old Jul 31, 2012 | 2:06 pm
  #10  
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Join Date: May 2009
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My first thought was that FedEx was acting on Amtrak's behalf so I expected Amtrak to make me whole - and they could choose to sort things out with FedEx if they wanted. Now I'm wondering whether the FedEx claim procedure is any more customer-friendly than Amtrak's?
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