Originally Posted by
BeantownFlyer
I am still interested in a clarification as to how refunds work. The website suggests that once the e-ticket is issued (immediately) you are ticketed and subject to the usual policies (i.e. no refund, only voucher unless you want to pay a 10% penalty) but if i try to cancel my e-ticket for tomorrow it suggests I will get a full refund, just like the old days before I printed the ticket.
The website has always been unclear about how to avoid the 10% penalty, hasn't it?
I just cancelled an e-ticket and got the full refund.
Curious - where does the site suggest that a ticket for tomorrow has different cancellation rules?