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Thread: Why does it take so long for a refund?
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Old Jul 31, 2012 | 4:38 am
  #8  
leavingonajetplane
 
Join Date: Jul 2012
Location: "The regions" of the UK
Posts: 161
Originally Posted by phol
The way payments are set up with card issuers/issuing banks/receiving banks etc is horribly time consuming when it needs to go in reverse (payments are not actually real time either, but the card user doesnt see this). It will need to be authorised/processed by all of the above once BA's own accountants approve it. It's not simply a case of BA log on to an online banking system and BACS you the money back across.
Hmm...how come when I go to M&S/Sainsburys etc, they can refund something back to my debit card and the amount appears in my account within minutes? Is it do do with the cardholder not being present?
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