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Thread: Why does it take so long for a refund?
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Old Jul 31, 2012 | 3:19 am
  #4  
leavingonajetplane
 
Join Date: Jul 2012
Location: "The regions" of the UK
Posts: 161
We will see. I was more surprised that it actually involves a human being, as it seems horribly inefficient. I guess it is to do with the complicated IT setup at large airlines.
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