Originally Posted by
baliktad
What AS is really saying here is that they will not give you a complimentary flight SEA-HNL to begin your award. I've talked to many agents about the same thing, and I believe this is the rule/reason. You can pay for yourself to get to HNL and start your award there or look for other availability from a separate gateway.
I'm glad I'm not the only one hearing this, I just find it odd that there are exceptions to the "Alaska will provide transportation to the partner gateway rule" -- is this the only one or are there others?