What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
Radisson, CHS (Charleston Airport) North Charleston, SC
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No
Which room did you book and which upgrade did you receive?
Booked standard, received standard above the air conditioner and told it was an upgrade.
Did you receive elite benefits?
Complimentary Room Upgrade - No, but I guess they claimed I did
Early Check In/Late Check Out - No
In-Room Welcome Gift - No, they almost laughed when I asked about it.
How are the rooms?
Old, carpet fraying with stains, broken central AC but window unit instead - noisy but effective, non functional sleep number beds, I had an extra small fridge but person I was travelling with had a nice mid size fridge, worst thing was the bathroom was filthy and full of dirty towels when I checked in. Old box TVs
What was good and what was bad?
Good:
Free wifi. Restaurant staff were ok.
Bad:
No recognition, acted as if it didn't exist. Bedbugs! The wifi was the worst I've seen in modern days signal constantly dropped out. Got the impression that we were a burden for staying there. With the hotel being so old I certainly won't be returning.
Value for money or Gold Points? Would you return?
No, cost was similar to other hotels in area and would try them all again first.