FlyerTalk Forums - View Single Post - JW virtual concierge
View Single Post
Old Jul 30, 2012, 3:13 pm
  #13  
RogerD408
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by DillMan
I too have really soured on Marriott in the last couple years but are you actually suggesting that you genuinely worry that MI will go out of business and close all 4,000 hotels between the time you book a hotel and the time you arrive?
No, just the next property I'm due to stay.

A friend had a confirmed rez for a MI property that had closed due to hurricane damage, but had started taking new rezzies. They were delayed in opening and just a few weeks before arrival canceled his rez. They were unwilling to assist in finding accommodations in the area. Once escalated to Salt Lake, they fell over themselves making arrangements at a neighboring property (not even MI). The local property was hoping, and probably did, just ditch several guests with no regard for the commitment they made accepting their rez.
RogerD408 is offline