Originally Posted by
NJUPINTHEAIR
But Sharon, I very much doubt that you would make this mistake. Perhaps not remembering that certain hotels only earn 5 points per dollar, or that certain charges do not earn benefits at certain properties, but as an elite, probably the number one benefit is Lounge access as a Platinum member, and certainly for a Gold member.
OP's surprise is of his own making.
Sorry, going to disagree w/ you on some of this. FTers (and evidently lawyers

) are detail-oriented & some might say obsessive over their programs. Not every road warrior is.
Heck, not every FTer is - yes, I've forgotten things & made many rookie Marriott mistakes even after being on FT for close to 10 years, including a HUGE one earlier this year. I'm not going to chide some other FTer if he doesn't keep track of stuff.
And let's face it - the exec lounges open/closed are all over the place with whether they're open, closed w/ no coupons, closed but you get coupons. If someone isn't checking the sticky or doesn't stay often on weekends, they might not know about the property being closed and/or Marriott saying M-F only & assumed it was 7days.
And while I'm on that topic - when did we start doing the instead of answering the question to commenting that other people should know better. I've seen it in a few threads (including this one) & I find it disappointing.
Cheers.