Is This Ticket Change Normal?
Hi,
Getting ready to set off on my AONE3 soon but had an aircraft downgrade and offered a free change I thought was not possible?
Basically CX downgraded aircraft on NRT to HKG to 330 with no other NRT alternatives. I wasn't happy as I go down to J.
So rang up AA RTW and was allowed to change airports and go on the CX F leaving HND. I thought this was considered a ticket reissue = $125? (luckily my AONE3 is 15 sectors - not that they asked).
Update: Was reissued with a new e-tkt number and payment type 'exchange'
Nevertheless am happy with the result from AA.
Also asked about any rules of compensation for downgrades after ticketing on a marketed F flight and was told - no way.
J
Last edited by jonnny; Jul 30, 2012 at 7:45 am