Originally Posted by
Allvest
Yes, but do they? Do they have the management and staff who care? Do they follow SOP?
Let me pose the question to Sharon and others which thousands of nights: have you EVER been in 5* hotel suite which had bedbugs?
the general manager has many hats to wear but the most important is to protect the asset......anything that harms the asset will result in a quick reaction from both the ownership entity and management company (same as any other type of building have the issue - I heard within the past 6-9 months of a guest staying at a hotel that was "suspected" of having bed bugs - the condo association would NOT allow the resident to return to their unit without first meeting with the association management and producing a letter from the pest control company)