Originally Posted by
ceamus1
This whole thing has been terribly handled by Delta. Not impressed.
Hope you get an agent soon, I imagine the delays are due to the weather in the Northeast.
I just finished my call with the International Reissue Desk. They were able to change my return itinerary to the flights I prefered.
Regarding the weather in the Northeast, it's always the same in summer. DL should know by now that summer brings lots of thunderstorms and that NYC is disproportionally affected. Meaning: expand call lines in summer and run a thunderstorm-proof schedule by utilizing other hubs over JFK and LGA.