Originally Posted by
FedUp2
I flew MAA-CCU-MAA in J last month and my experience was very similar to that of the OP; even the catering was wanting, both in terms of quality as well as quantity. With the virtual demise of IT, 9W knows it has no competitor and behaves accordingly.
I agree. The biggest problem is that 9W now feel they are the only domestic business carrier after the fall of IT. I too have had some really poor food and service, not just on routes like BOM/MAA-DEL, but also other routes like CMB-DEL etc.
9W must realize that if they continue down this path then one of two things will happen. Either paid pax will downgrade and start buying Y or, shock horror, start considering AI domestic business!