Originally Posted by
mvoight
That sounds like you are saying they are doing something wrong. The new law clearly gives the airline a choice of a hold option or a refund option.
Originally Posted by
aaupgrade

What interpretations? Here is a link for you, and others, to learn about the DOT regulations regarding 24 hold
OR cancel without penalty within 24 hours of purchase:
http://www.dot.gov/affairs/2012/dot0812.html
AA chose the 24 hold option.
That's not what the regulation actually is about. The regulation is about reservations, not paid tickets. Refer to this post:
http://www.flyertalk.com/forum/18805279-post15.html