FlyerTalk Forums - View Single Post - Virtual Concierge Issues
View Single Post
Old Jul 28, 2012 | 1:06 pm
  #11  
sammyindc
2M
50 Countries Visited
100 Nights
10 Years on Site
 
Join Date: Jul 2011
Location: MCO
Programs: UA GS 1MM, Marriott Ambassador & Lifetime Titanium, Hilton Diamond
Posts: 2,134
This is an example of personal email I get sometimes from the concierge of some properties. This one if from the Beaux Arts Hotel at the JW Marriott Marquis in Miami ... amazing hotel by the way. I was very impressed they had someone waiting for us in the lobby of the JW who greeted us by last name and took us to the 39th floor to check in.

From: Beaux Arts [mailto:[email protected]]
Sent: Thursday, May 10, 2012 12:10 PM
To: sammyindc
Subject: Hotel Beaux Arts Miami - Arrival Confirmation Request

Good afternoon Mr. sammyindc,

We are so pleased you will be staying with us arriving Sunday, May 20, 2012! In preparation for your arrival, would you mind providing us with your arrival time? Please let us know if we can set up any private transportation, dinner or spa reservations for you.

If there is anything else that you need prior to your arrival to make your stay more comfortable, please let us know.

Warm regards,

Mr... / Front Desk Agent

Hotel Beaux Arts Miami
255 Biscayne Boulevard Way (39th Floor)
Miami, Fl 33131
305.421.8700 Phone
[email protected]

www.hotelbeauxartsmiami.com


Check out Hotel Beaux Arts Miami video. Recognized on the Conde Nast Traveler 2011 Hot List. Created to surround you with all that stirs your senses.

Last edited by sammyindc; Jul 28, 2012 at 2:12 pm
sammyindc is offline