URGENT- credits from old reward program about to expire, how to redeem?
On my rapid reward accounts it states:
3 Past Credits
13 Credits = 15,600 Points needed for a reward flight
Old program:
16 Credits = 1 Standard Award
New program conversion:
1 Credit = 1,200 Points
You have 3 credits and 4,326 points. Earn 11,274 more points to get a flight award.
Your Past Credit is worth:
3,600
+
Your current points balance:
4,326
+
Earn this many more points to get a reward flight:
11,274
I don't understand, if my past credit worth is worth 3,600 points than why do I need to earn 11,274 points to get a reward flight?
Shouldn't it be 7,764 points (15,600 - 3,600 (3 x 1,200) - 4,326) to earn a reward flight?
[Also, if it matters, all 4,326 points are coming from my southwest RR card.]
Can anything be done to redeem the 3 credits from the old program? If I need to earn 11,274 that means my 3 credits from the old program are not counting for anything, correct?